![]() Among other things, this helps students become aligned with grading. I like using real comments inputted from users in the program and then asking students how they would grade the behavior based on what it says. Experienced observers should focus on having a questioning attitude and maintaining alignment and consistency within the organization, while improving quality of comments when documenting performance. SOER 10-02, rec 2.b, Observation training could be the avenue for this. At certain frequencies observers need to be reminded and to remind each other what an intrusive observation looks like. A key piece of Observation training (if you read the top white paper below, you'll see where this is supported) is to make sure it is not a one-shot-deal. Training developed and implemented to create an intrusive leadership team of observers. Once you have your software working and your observers trained, your organization will be poised for improvement. Whichever you choose to create or maintain, the following 5 elements sufficiently comprise an effective Observation program. I have seen both simple and very complex programs, and each have their pros and cons. Depending on how comprehensive your program is, will determine how much it will cost software-wise, and how much maintenance the system will need to run. The benefits of an observation program can provide a large return on investment (ROI) when done correctly. ![]()
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